More international owners — many of them from the UK — now hold a licensed holiday villa in southwest Mallorca as part of a wider property portfolio. The appeal is clear: strong year-round demand, excellent flight links and a limited stock of villas that hold a valid tourism (ETV) licence. But owning a licensed villa and looking after it from 2,000 kilometres away are two very different things. This guide explains what caring for a licensed Mallorca holiday home really involves — and where a local property-care partner like SOLUXE fits in.
An important distinction: SOLUXE is not a holiday-rental agency. We do not run your bookings or market your calendar. You — or your chosen rental partner — handle the lettings. What we do is keep the property itself in perfect, guest-ready and compliant condition all year round, so that whoever manages the bookings is working with a home that never lets them down.
What a licensed (ETV) villa asks of its owner
A valid ETV licence is a scarce and valuable asset in Mallorca — new permits are restricted and not every property qualifies. But the licence also comes with standing responsibilities: the villa must be maintained to a standard guests expect, safety and tourist records must be kept in order, and the home must be turned around cleanly and reliably between stays. When the owner lives abroad, all of that still has to happen — on time, every time — regardless of who takes the bookings.
The 2,000-kilometre care gap
Air conditioning fails in August. A pool needs testing every week. A storm damages a terrace. Guests arrive late or lose keys. Cleaners, gardeners and technicians need supervised access. A slow response quickly becomes a bad review, a cancelled stay or a compliance problem. An owner in Britain simply cannot close that gap by phone. This is the layer SOLUXE covers on the ground.
Complete property care for licensed holiday homes
SOLUXE takes operational responsibility for the villa itself, so the property is always ready for the next guest and always in order:
- Preventive and corrective maintenance of the building and technical systems
- Pool and garden supervision and coordination of specialist contractors
- Preparation of the home between stays (cleaning coordination, checks, restocking)
- 24/7 emergency response for the property (leaks, power, storm damage, breakdowns)
- Key holding and supervised access for cleaning and maintenance teams
- Home watch and inspections during empty periods, with photo-documented reports
- Support in keeping the home aligned with its licence conditions and records
Bookings, pricing and guest communication stay with you or your rental manager. We make sure the asset behind them is impeccable.
Where we work
We specialise in the southwest: Santa Ponsa, Port d’Andratx, Bendinat and Portals and the wider Calvià municipality — exactly the areas attracting international buyers of licensed villas.
Frequently asked questions
Do you manage the holiday rental of my villa?
No. We are a property-care and management firm, not a rental agency. You or your rental partner handle bookings and guests; we keep the villa maintained, prepared between stays and ready for them.
My villa has an ETV licence but I live abroad — can you look after it?
Yes. Caring for licensed villas owned by absentee, international owners is exactly what we do: maintenance, preparation between stays, 24/7 property emergencies, inspections and reporting.
Can you work alongside the company that manages my bookings?
Yes. We complement rental managers rather than compete with them — they focus on filling the calendar, we make sure the property is always in perfect, guest-ready condition.
Which areas do you cover?
Southwest Mallorca: Santa Ponsa, Nova Santa Ponsa, Port d’Andratx, Bendinat, Portals and the Calvià municipality.
SOLUXE Estates was recently featured in Landlord Today on why more UK landlords are diversifying into Mallorca.
Talk to us about caring for your licensed Mallorca villa. See our property management service or contact us on +34 971 51 11 32.